Delete your account and data — Sổ Nhà
You can delete your Sổ Nhà account and associated data at any time, using either of the two methods below.
Method 1 — Delete in the app (recommended)
- Open the Sổ Nhà app and sign in.
- Go to Settings.
- Choose Delete account and confirm.
This takes effect immediately and cannot be undone.
Method 2 — Request by email
Send an email to [email protected] from the email address registered to the account, with the subject "Sổ Nhà account deletion request". We process requests within 30 days and confirm by email.
Data that is deleted
- Your sign-in account (the email address used for authentication).
- Your user record (display name, personal settings).
- Your membership in the household (you are removed from the household).
- Device tokens (if any) used to send push notifications.
Data that is retained
- Transactions you created in a household that still has other members are retained within that household for reconciliation purposes, attached to the payer name as of creation time — no longer linked to your deleted account.
- If you are the last member of the household, that entire household space (all transactions, categories, budgets, pending invites) is permanently deleted immediately afterwards, automatically, with no recovery.
- Minimal technical logs (abuse-prevention counters, anonymised crash reports) are kept for a limited time and then deleted automatically; they contain no financial content.
Full details on data and retention: see the Privacy Policy.